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Receiving and giving feedback

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A wall next to a street with the text, "Recycling and GIVING BACK".
Photo by Jack Church / Unsplash

Receiving and giving feedback in a One-on-One (1:1) meeting is essential to professional growth and development. The focus should be on the employee's benefit rather than the manager's or project reporting.

Guidelines to the manager

The following agenda is designed to be covered in 25 minutes with a 1-2 week cadence:

  1. Begin the meeting by clearing the space for discussion. Address any pressing issues or questions before diving into the topic of feedback.
  2. Discuss past experiences with negative or corrective feedback. How did it affect the employee?
  3. Explore the employee's preferences for receiving feedback. Can they recall a situation where a manager or colleague gave good feedback?
  4. Reflect on the best feedback the employee has received and how it affected them.
  5. Discuss the employee's feelings about giving feedback to others. Do they feel comfortable providing helpful feedback to their colleagues or supervisor?
  6. Identify any challenges the employee faces when giving feedback and brainstorm solutions to make it easier.
  7. Summarize the key takeaways from the meeting and establish any action items to be carried forward.

It is essential to state the higher purpose of discussing feedback and to ask for permission before quoting the employee. If the goal is to create a culture of giving feedback, communicate this clearly and consistently in all 1:1 meetings.

An example meeting agenda, for inserting into the calendar invitation.

The meeting invitation, calendar reservation

Title/topic/subject: One-on-One Meeting - Giving and Receiving Feedback

Date: [insert date]

Time: [insert time]

Location: [insert room or a link to a virtual meeting]

Agenda:

  • Discuss past experiences with negative or corrective feedback. How did it affect you?
  • Explore your preferences for receiving feedback. Can you recall a situation where a manager or colleague gave you good feedback?
  • Think about the best feedback you have received and how it affected you.
  • Discuss your feelings about giving feedback to others. Do you feel comfortable giving helpful feedback to your colleagues or manager?
  • Identify any challenges you face when giving feedback and brainstorm solutions to make it easier.

This meeting will allow us to discuss and improve our communication and feedback process.

You can also send any questions in advance.

Br, [Your Name]

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